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    • Support

    Find answers fast — installation guides, troubleshooting help, manuals, policies, and ways to contact our team. Galaxie Central Vacuum Systems is family owned and operated since 1964 and we manufacture Galaxie Vacuums.

    Top Help

    Central Vacuum Troubleshooting →
    Fix low suction, clogs, won’t turn on, and other common issues.
    Central Vacuum Installation Guide →
    Plan inlets, run pipe and wire, mount the unit, and test.
    Hose Compatibility Guide →
    Identify your hose type and find the correct replacement.
    Manuals & Instructions →
    Open PDFs for power units, powerheads, and accessories.
    Contact Support →
    Need help picking parts? Our team is here to help.

    Guides

    Tip: If you’re shopping for a replacement hose, start with the hose compatibility guide.

    Popular Support Links

    Need help identifying what you have? Send a photo of your inlet or hose end and we’ll point you to the correct match.

    Manuals & Instructions (PDFs)

    Click a manual to open the PDF. If you don’t see your model, contact us and we’ll help you identify the right document.

    Manual Best for Link
    Galaxie Power Units Manual Galaxie central vacuum power units (operation + maintenance) Open PDF →
    EBK360 Powerhead Manual Electric carpet powerhead setup + care Open PDF →
    ElectraPrak II CT22DQ Manual Portable/compact vacuum system documentation Open PDF →
    HairJet Manual HairJet / pet-hair tool usage and maintenance Open PDF →
    Turbocat RugRat Manual Turbocat/RugRat air-driven tool instructions Open PDF →
    Sweep-Away Manual Toe-kick / sweep inlet installation and use Open PDF →
    Mercury / Ace Manual Model-specific manual (Mercury/Ace series) Open PDF →
    Sandia 10Q Manual Sandia 10Q vacuum manual Open PDF →
    Sandia Ravens Manual Sandia Ravens vacuum manual Open PDF →
    Can’t find your manual? Send us a photo of your power unit label (model/serial) and we’ll help you match the right document. Contact us →

    Account & Dealer

    Need help finding parts? Send us a photo of your inlet or hose end and we’ll point you to the correct match.

    Still Stuck?

    If you can’t find what you need, reach out and we’ll help you identify the right part or next step.

    Contact Support